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About Tatiane Spósito

  • Viewed 178

About me

Helo! I have experience in customer service, data entry and product research. Find results for your business with good service, ethics and commitment; teamwork, proactivity and adaptability. Olá! Tenho experiência em atendimento ao cliente, entrada de dados e pesquisa de produtos. Encontre resultados para o seu negócio com bom atendimento, ética e comprometimento; trabalho em equipe, proatividade e adaptabilidade.

Education

  • 2020 - 2021
    VAPRO ACADEMY

    Virtual Assistant Amazon

    *Course description: - Seller Central (Asin, UPC, SKU, Buy Box, FBA and FBM, Listing); - Customer Service (Buyer messages, templates messages, Returns and refunds management); - Metrics and Reviews (Account Health, About Metrics and Manage Reviews); - About FBA / FBM -Dropshipping, Online Arbitrage / Retail Arbitrage / Wholesale -Manual and software product search and analysis *Software and extensions: OAGenius/ Tactical Arbitrage/ Source Mogul/ OAXRAY/ ASINFetcher by Asinzen/ Asinzen/ AfterShip/ Vapro Tools/ RevSeller/ Keepa/ Scanalyze/ DS Amazon Quick View/ Helium 10/ Jungle Scout/ How many/ OS Addon/ StoreFront Stalker/ Unlimited Scan

Experience

  • 2020 - Present
    Store USA

    Virtual Assistant Amazon

    I started as a product finder (manual and software);
    I moved on to customer service (messages, returns, refunds and feedbacks)
    Order Management and Processing
    I\’m currently opening a register in Wholesales

  • 2017 - 2020
    Agaxtur Santana

    Travel Consultant

    Service to the leisure public;
    Travel consultancy regarding the decision of the destination according to the need and profile of the
    client;
    Organization and control of deadlines and payments with suppliers and customers;
    Preparation of the travel itinerary, when necessary;
    Planning and assistance from purchase to return from the trip;
    After-sales

Expertise

Customer Service
Dropshipping
Account Health
Manager and process orders

Languages

English
Beginner
Spanish
Beginner

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