About Tatiane SpĆ³sito
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Viewed 219
About me
Helo! I have experience in customer service, data entry and product research. Find results for your business with good service, ethics and commitment; teamwork, proactivity and adaptability. OlĆ”! Tenho experiĆŖncia em atendimento ao cliente, entrada de dados e pesquisa de produtos. Encontre resultados para o seu negĆ³cio com bom atendimento, Ć©tica e comprometimento; trabalho em equipe, proatividade e adaptabilidade.
Education
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2020 - 2021
VAPRO ACADEMY
Virtual Assistant Amazon
*Course description: - Seller Central (Asin, UPC, SKU, Buy Box, FBA and FBM, Listing); - Customer Service (Buyer messages, templates messages, Returns and refunds management); - Metrics and Reviews (Account Health, About Metrics and Manage Reviews); - About FBA / FBM -Dropshipping, Online Arbitrage / Retail Arbitrage / Wholesale -Manual and software product search and analysis *Software and extensions: OAGenius/ Tactical Arbitrage/ Source Mogul/ OAXRAY/ ASINFetcher by Asinzen/ Asinzen/ AfterShip/ Vapro Tools/ RevSeller/ Keepa/ Scanalyze/ DS Amazon Quick View/ Helium 10/ Jungle Scout/ How many/ OS Addon/ StoreFront Stalker/ Unlimited Scan
Experience
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2020 - Present
Store USA
Virtual Assistant Amazon
I started as a product finder (manual and software);
I moved on to customer service (messages, returns, refunds and feedbacks)
Order Management and Processing
I\’m currently opening a register in Wholesales -
2017 - 2020
Agaxtur Santana
Travel Consultant
Service to the leisure public;
Travel consultancy regarding the decision of the destination according to the need and profile of the
client;
Organization and control of deadlines and payments with suppliers and customers;
Preparation of the travel itinerary, when necessary;
Planning and assistance from purchase to return from the trip;
After-sales