About Roseline Oliveira
Virtual Assistant specialized in Amazon. Search and product and product analysis, Find profitable products for dropshipping on Amazon; Product search based on predetermined criteria (ROI, Net Profit, categories, insert data in google spreadsheets).FBM: Order confirmation; Purchase shipping directly by Amazon; Alteration of FBM units; Creation of a new FBM Product. FBA: Creation of freight for FBA products by Seller Central; Download product barcodes within the freight and at Seller Central; Freight label download; Shipping freight products to the warehouse; Freight tracking and checking received units; Unit verification exists in the FBA; Creation of Removal Orders.Customer service via Chat from the central Seller: Creation of templates; Monitoring of shipping; Replacement and Refund; Creation of labels; Exchanges and returns; Order cancellation; Answers and questions always aiming at customer satisfaction and store profit. Metrics and Reviews: Management of reviews; Feedback management; Account health care. Software: Tactical Arbitrage, SourceMogul, OAXray, Oagenius, RevSeller, Keepa, Helium 10, AsinZen, VAPRO Tools.
University Veiga de Almeida
entrepreneurship, sales management, sales service