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About MARELIZI MARAFON

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About me

COMPUTING SKILLS:

– Ability to use a computer;

– Knowledge of Microsoft Windows, Microsoft Outlook, and Internet Explorer.

– Skill in typing;

– Demonstrates understanding of the Internet and sites of Amazon.com and its main suppliers.

Communication Skills:

– Ability to communicate clearly and effectively with external and internal customers.

– Ability to document information;- Good understanding of problems presented by customers;

– Ability to prepare answers correctly and concisely.

Ability to prioritize customers:

– Good customer service skills;

– Empathy and ability to prioritize customer needs;

-Ability to determine customer needs and seek appropriate solutions.

 

Education

  • 2021 - Present
    Academy Amazon

    Virtual Assistant course with emphasis on Amazon.com

    Physical education teacher degree ( 2010/2014) Postgraduate degree in physical education from Uceff Faculdades de Chapeco (2014) Technique in Graphotechnician Expertise (2021) Digital Tools for the Labor Market Course (2021)

Experience

Expertise

Good customer service skills;

Languages

english writing
Beginner

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