About MARELIZI MARAFON
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About me
COMPUTING SKILLS:
– Ability to use a computer;
– Knowledge of Microsoft Windows, Microsoft Outlook, and Internet Explorer.
– Skill in typing;
– Demonstrates understanding of the Internet and sites of Amazon.com and its main suppliers.
Communication Skills:
– Ability to communicate clearly and effectively with external and internal customers.
– Ability to document information;- Good understanding of problems presented by customers;
– Ability to prepare answers correctly and concisely.
Ability to prioritize customers:
– Good customer service skills;
– Empathy and ability to prioritize customer needs;
-Ability to determine customer needs and seek appropriate solutions.
Education
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2021 - Present
Academy Amazon
Virtual Assistant course with emphasis on Amazon.com
Physical education teacher degree ( 2010/2014) Postgraduate degree in physical education from Uceff Faculdades de Chapeco (2014) Technique in Graphotechnician Expertise (2021) Digital Tools for the Labor Market Course (2021)
Experience
- 2020 - 2020