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About Jéssica Lacerda

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About me

I’m an Amazon VA, certified by Elizadro Moreira’s VAPRO School.

I’ve been working with customer service for 5 years, standing out for the companies I’ve worked with.

Being a dynamic person, I can embrace all functions of a VA.

My goal is to build a solid career in this new field and continue helping companies to communicate with their customers in a human way, reaching new heights.

I will be very happy to work with you.

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Sou uma VA Amazon, certificada pela Escola VAPRO do Elizadro Moreira.

Há 5 anos trabalho com atendimento ao cliente, me destacando pelas empresas que passei.

Por ser uma pessoa dinâmica, consigo abraçar todas as funções de um VA.

Meu objetivo é construir uma carreira sólida neste novo campo de atuação e continuar ajudando empresas a se comunicarem com seus clientes de forma humanizada, alcançando novos patamares.

Ficarei muito feliz por trabalhar com você.

Education

Experience

  • 2021 - Present
    Studio Baroli

    Customer Success Manager

    Accompanying customers so that they have a better experience from the sale until the completion of the course.

  • 2019 - 2021
    Lev Design

    Customer Success Manager

    Accompanying customers so that they have a better experience from the sale until the completion of the course.

Expertise

Social Media Marketing
Online Arbitrage
Custome Service
Microsoft Excel/Google Sheets
Microsoft Word/Google Docs
Copywrite

Languages

English
Intermediate
Spanish
Beginner
Portuguese
Proficient

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