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About Eliane Silva

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About me

I’m Eliane. I am 52 years old, I have a degree in Management Processes and a postgraduate degree in Strategic Business Management.

I worked for many years in the Health area, more specifically in Medical Accounts.

I recently completed the Virtual Assistance training course specialized in Amazon. I did some internships and now I want to find a job as a virtual assistant. I identify a lot with all areas of activity in the Amazon environment, especially Customer Service and Product Search.

 

I’m Eliane. I am 52 years old, I have a degree in Management Processes and a postgraduate degree in Strategic Business Management.

I worked for many years in the Health area, more specifically in Medical Accounts.

I recently completed the Virtual Assistance training course specialized in Amazon. I did some internships and now I want to find a job as a virtual assistant. I identify a lot with all areas of activity in the Amazon environment, especially Customer Service and Product Search.

I am a responsible person, focused and very interested in acquiring new knowledge and facing challenges.

I hope to get an opportunity to work and grow together with all those who make the Amazon brand the most valuable in the world.

 

 

 

 

 

Education

  • 2015
    Centro Universitário São Judas

    MBA in strategic business management

    Post-graduation with a duration of 12 months, and offer of subjects: Business Law. People Management, Knowledge Management, Business Logistics, Project Management, Communication Management, Business Marketing, Financial Management, Corporative Governance.

  • 2013 - 2014
    Centro Universitário São Judas

    Higher Technological Course in Management Processes

    Superior course lasting 24 months containing the following subjects: Business Law, Accounting, Entrepreneurship, Project Management, Marketing, Financial Mathematics, Information Technology, Decision Making, Quantitative Methods, Organizational Models, Formation of Costs and Prices, Scenario Analysis.

  • 2020
    VAPRO Academy by Elizandro Moreira

    Virtual Assistant course with specialization in Amazon

    Online course run by FBM Elizandro Moreira. Customer Service, search and analysis of products for FBA and FMB. Service description: * CUSTOMER SERVICE: - Questions and answers via website - Monitoring of product shipments - Create product shipping labels - Cancellation and refund of products - Replacement - Contact suppliers and carriers. * AMAZON - Tactical Arbritage - Wholesale - DropshIpping * Amazon Product Description and Research * keyword research * write keyword-optimized titles and descriptions * Online Arbitration Researcher - Find profitable itens for resale on Amazon. - Product search based on pre-established criteria - Practice using spreadsheets and excel - Find good value products on Amazon - Contact suppliers / manufacturers -Inventory control * Knowledge of the use of tools such as: Tactical Arbitrage, Source Mugol, Tectical Bucket, OEGenius, RevSeller, Amazon Calculator, ORXray, Helium 10, Amalyse, Asinzen and others).

Experience

  • 2017 - 2019
    DOCTOR\'s OFFICE DR OSVALDO MARQUES

    SECRETARY

    Patient care: scheduling appointments and scheduling surgeries; billing of medical procedures with health plan operators; mastery of the AMB, CIEFAS and TISS / TUSS tables; electronic billing; disallowance resource management.

  • 1996 - 2016
    COOPERATIVA SANTISTA DE MÉDICOS

    BILLING COORDINATOR

    Billing of medical services with health plan operators; mastery of the AMB, CIEFAS and TISS / TUSS tables; electronic billing, calculation of accounts receivable; revenue mapping; control of transfers of medical fees to members; payment and calculation of taxes and contributions (PIS / Cofins / IRFonte / INSS); negotiation of service contracts with healthcare operators; disallowance resource management; process of admission and exclusion of members; preparation and publication of notices and minutes related to general meetings held; relationship management with partner companies (legal, accounting and information technology sectors).

Expertise

Medical Account Management
Text Analysis and Revision
Intermediary English
Customer Service
Product Search
Return Management
Order Processor

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