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About Diego Nascimento

About me

I am a VA specializing in Amazon accounts and I have over 1.5 years of experience managing Amazon accounts (from Newly Launched to Big Sellers)
– During this time I worked with accounts in various categories – Apparel, Electronics, Sports, Beauty, Health & Home Care, etc. I have deep knowledge of all aspects of working at Amazon Celler Central.

– Assistance in the growth strategy; – Search and add products to sell in existing listings; – Adding new products following all Amazon requirements; – Listing and rework corrections, configuring parent/child variations; – Listings – Refund management for lost, damaged, incorrectly processed fees; – Account health and feedback rate management; – Branded content creation – improved descriptions, front pages; – Website development and corrections.

I am always willing to help my customers take their Amazon business to the next level.

 

Sou um VA especializado em contas da Amazon e tenho mais de 1,5 anos de experiência no gerenciamento de contas da Amazon (de recém-lançados a grandes vendedores)
– Durante esse tempo trabalhei com contas em várias categorias – Vestuário, Eletrônicos, Esportes, Beleza, Saúde e Home Care, etc. Tenho profundo conhecimento de todos os aspectos de trabalho na Amazon Celler Central.

– Auxílio na estratégia de crescimento; – Pesquisar e adicionar produtos para vender em listagens existentes; – Adição de novos produtos seguindo todos os requisitos da Amazon; – Correções de listagem e retrabalho, configurando variações pai/filho; – Listagens – Gestão de reembolso de taxas perdidas, danificadas, processadas incorretamente; – Saúde da conta e gerenciamento da taxa de feedback; – Criação de conteúdo de marca – descrições melhoradas, primeiras páginas; – Desenvolvimento e correções do site.

Estou sempre disposto a ajudar meus clientes a levar seus negócios da Amazon para o próximo nível.

Experience

  • 2020 - 2021
    4 You Store

    Customer Service, Management and Products search

    More than 7 months experience managing a store at AMZ, taking care of the life of the account, listing products as an expert in online arbitration through product research using software such as Keepa, Tactical Arbitrage, Amazon\'s Productor for Merch, TacticalBucket, Oaxray, and product analysis using analysis tools such as ReveSeller and VAPROTool (an exclusive tool for Elizandro students). Experience in creating sales strategy using Informed and Bqool. Excellent customer service, solving any problems, making refunds and returns. knowledge in the use of ShipStation and great knowledge in SC among other tools. The search for more knowledge and new challenges.

  • 2021 - 2021
    US BOX

    Search for products focused on DS and FBM

    In this company, I was focused on the search for products mainly for DS and some products for FBM.

  • 2021 - 2022
    Belominas

    Product search

    In this company, I carried out the search for products for FBM, DS, and FBA. I also responded to customers via email through Seller Central.

Expertise

Product Research
Customer Service

Languages

Portugues
Proficient

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