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About Ana Carolina Serafim da Silva

About me

I am qualified in virtual assistance for Amazon, by VAPRO Academy taught by Elizandro Moreira, I have knowledge in the main tools for product search and analysis, order processing and customer service.  I am responsible, organized, proactive, resilient, persevering and kind.

I worked for 2 months in an Amazon store, focused on dropshipping, where I did product search, customer service and order processing.

I worked for 5 months in an Amazon store, focused on dropshipping, where I did product search and order processing.

I worked in the European market looking for new wholesaler suppliers and later on looking for products.

I worked with the tools: Tactical Arbitrage, Tactical Bucket, OAgenius, RevSeller, Keepa, Online Seller Addon and VAPRO Tools.

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Sou qualificada em atendimento virtual para Amazon, pela VAPRO Academy ministrado por Elizandro Moreira, tenho conhecimento nas principais ferramentas de busca e análise de produtos, processamento de pedidos e atendimento ao cliente.  Sou responsável, organizada, pró-ativa, resiliente, perseverante e gentil.

Trabalhei por 2 meses em uma loja Amazon, com foco em dropshipping, onde fiz pesquisa de produtos, atendimento ao cliente e processamento de pedidos.

Trabalhei por 5 meses em uma loja Amazon, com foco em dropshipping, onde fiz pesquisa de produtos e processamento de pedidos.

Trabalhei no mercado europeu em busca de novos fornecedores atacadistas e posteriormente em busca de produtos.

Trabalhei com as ferramentas: Tactical Arbitrage, Tactical Bucket, OAgenius, RevSeller, Keepa, Online Seller Addon e VAPRO Tools.

Education

  • VAPRO Academy

    VAPRO Academy - Virtual Assistance Specialized in Amazon

    Online training on how to become an Amazon Virtual Assistant specialist Amazon Researcher | Tactical arbitration | Wholesale | Dropshipping) Creation and optimization of product lists. Amazon Product Description and Keywords for Research, Research and Writing of Titles and Descriptions Online Arbitration. The researchers researched profitable items for resale on Amazon. Product search based on predetermined criteria, stock search. Use of tools such as: Tactical arbitrage, Tactical bucket, OAXray, Keepa, Amazon calculator, OAGenius, Online Seller Addon, Seller Central, Revseller and others. Amazon customer service, delivery tracking, order cancellation, return and refund, product exchange and replacement.

Experience

  • 2021 - 2021
    Aemme B2C

    Virtual Assistant - Freelancer

    European market looking for new wholesaler suppliers and later on looking for products.

  • 2020 - 2021
    Hope Resell LLC

    Virtual Assistant

    Focused on dropshipping, where I did product search and order processing. I worked with the tools: Tactical Arbitrage, OAgenius, RevSeller, Keepa, Online Seller Addon and VAPRO Tools.

  • 2020 - 2020
    Venâncio Pro LLC

    Assistant Virtual

    Focused on dropshipping, where I did product search, customer service and order processing. I worked with the tools: Tactical Arbitrage, Tactical Bucket, OAgenius, RevSeller, Keepa, Online Seller Addon and VAPRO Tools.

Expertise

Order Processing
Product Search
English
Spanish
Excel
VAPRO Tools
Reveseller
Keepa
Tactical Arbitrage
Customer Service

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