About Amanda Dornelles
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About me
A good professional is made with: responsibility, agility and commitment. I am a marketing professional with experience in marketing and communication, digital marketing, team management, sales, customer service and administrative services. I joined as Amazon’s Virtual Assistant in 2021 to add my knowledge with digital marketing and pursue another profession. – Português:
O bom profissional se faz com : responsabilidade, agilidade e comprometimento. Sou profissional de marketing, com experiência em marketing e comunicação, marketing digital, gestão de equipes, vendas, atendimento ao cliente e serviços administrativos. Ingressei como Assistente Virtual da Amazon em 2021 para agregar meus conhecimentos com marketing digital e exercer outra profissão.
Education
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2021 - Present
IFES - Instituto Federal do Espírito Santo
Post-Graduation in Teaching for Professional and Technological Education EAD
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2020 - Present
Faculdade FAVENI
MBA in Digital Transformation and the Future of Business
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2013 - 2016
Faculdade Senac Porto Alegre
Marketing Degree
Experience
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2021 - 2021
4L&Gunther - Amazon.com
Virtual Assistant
– Customer Service
– Search and analysis of products: FBA,FBM, and Drop Ship.
– Order processing
– Store management: products registrations, account health, shipments, returns, communication with Amazon – cases, inventory,
– Work with retail and wholesale stores (search and analysis of products, confirmation of shipments, returns and etc).
– Work in Excel, Google Sheet.
– Knowledge and execution of tools such as: Keepa; RevSeller; Tactical arbitrage; Scan Unlimited; OAGenius & Gravity; Informed; Inventory Source – Knowledge but little use. -
2017 - 2020
SEPRORGS
Marketing Analyst
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2016 - 2016
Walmart Brazil - Walmart
CSC - Process Analyst