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About Amanda Dornelles

About me

A good professional is made with: responsibility, agility and commitment. I am a marketing professional with experience in marketing and communication, digital marketing, team management, sales, customer service and administrative services. I joined as Amazon’s Virtual Assistant in 2021 to add my knowledge with digital marketing and pursue another profession. – Português:
O bom profissional se faz com : responsabilidade, agilidade e comprometimento. Sou profissional de marketing, com experiência em marketing e comunicação, marketing digital, gestão de equipes, vendas, atendimento ao cliente e serviços administrativos. Ingressei como Assistente Virtual da Amazon em 2021 para agregar meus conhecimentos com marketing digital e exercer outra profissão.

Education

Experience

  • 2021 - 2021
    4L&Gunther - Amazon.com

    Virtual Assistant

    - Customer Service - Search and analysis of products: FBA,FBM, and Drop Ship. - Order processing - Store management: products registrations, account health, shipments, returns, communication with Amazon - cases, inventory, - Work with retail and wholesale stores (search and analysis of products, confirmation of shipments, returns and etc). - Work in Excel, Google Sheet. - Knowledge and execution of tools such as: Keepa; RevSeller; Tactical arbitrage; Scan Unlimited; OAGenius & Gravity; Informed; Inventory Source - Knowledge but little use.

  • 2017 - 2020
  • 2016 - 2016
    Walmart Brazil - Walmart

    CSC - Process Analyst

Expertise

Customer Service
Excel
Product Search
Order Processing
OAGenius
Informed
Inventory Source
Tactical Arbitrage
Management Inventory

Languages

Spanish
Beginner
English
Intermediate

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